Daily Archives: November 10, 2008

A Philanthropic Triptych

small head shot of ChevonClick here and find out what Justin Brown, Boyz II Men, and Condé Nast’s VP of Corporate Creative Services have in common. You may scratch your head and wonder what these three entities have to do with each other, but there’s more to this trifecta than meets the eye. They all know the importance of giving back, and most recently, they were a part of The 33rd Annual T.J. Martell Foundation Awards Gala honoring the humanitarian efforts of Larry Kellner, Michael Cohl and Dr. James Holland. Justin’s wife was kind enough to bring back some photos from what looked like a beautiful event.

Gary Van Dis, VP of corporate creative services at Condé Nast and Justin Brown, CEO of First Global Xpress (FGX)
(picture of Gary Van Dis, VP of corporate creative services at Condé Nast and Justin Brown, CEO of First Global Xpress (FGX)
Larry Kellner, J.T. Martell Foundation Honoree and chairman and CEO of Continental Airlines Inc., with Justin Brown, CEO of First Global Xpress (FGX)
(picture of Larry Kellner, J.T. Martell Foundation Honoree and chairman and CEO of Continental Airlines Inc., with Justin Brown, CEO of First Global Xpress (FGX)

A charity silent auction was held. Trips, experiences and other items were on the auction block with Continental Airlines (a company we partner with to ship internationally) stepping up as the official airline for each trip.

Boyz II Men were slated to perform and I was all over Twitter telling people how excited our CEO was to hear them live. I’m not the only one who wondered where the baritone member of the group was. Still, Boyz II Men is a classic R&B group and it’s good to see that they were on the bill for this philanthropic celebration.

Boyz II Men performing at the 33rd Annual T.J. Martell Foundation Awards Gala
(picture of Boyz II Men performing at the 33rd Annual T.J. Martell Foundation Awards Gala)

The T.J. Martell Foundation raises money to fund Leukemia, Cancer and AIDS research at laboratories around the country. The contracting economy could mean less donations to our nation’s nonprofits. Visit theT.J. Martell Foundation site for more info or to make a donation.

The Dinosaur in the Room: Fossil Fuels in Aviation

small head shot of Chevon Stop the presses (or the HTML as it were). Justin is back! Our CEO has been meeting the press and working to build this 10 million dollar company. With all that, he still finds the time to get busy on the blog posts. Sometimes he’ll blog on the “fly” (see the photo of him in the cockpit below) and leave his words in the capable hands of John or I to publish. He has a wealth of information to share with you from the 4th Green Transportation and Logistics Summit, which he attended in San Francisco recently. Those posts are coming up, but today’s “words from the CEO” center around a topic that is at the forefront of media coverage. Read on and see what knowledge Justin is dropping today… -Chevon

small simpsonized Justin“I thought it was bad enough that airlines have to fight high fuel prices, competition and other industry pressures. But with corporate America increasingly focused on sustainability it seems it would behoove the industry to seriously “take the fight to the fuels”

First Global Xpress works closely with commercial airlines to be able to deliver our shipments all over the world. By flying direct and not using a hub-and–spoke approach, we are lowering the amount of greenhouse gas emissions associated with our clients’ shipments internationally. When one digs further into this method of transit to look for even greater efficiencies, we quickly find ourselves conversing about the possibility of fueling these commercial flights with bio-fuels. I think an important thing to consider under this thought experiment <img style=”float:right; padding-left:4px;would be the ramifications of bio-fuels on global food supplies. The aviation industry would have to be careful in the selection of “what” bio fuels are used.

The NRDC, the Natural Resources Defense Council (NRDC) and the WWF is working closely with industry leaders like Boeing, Virgin Airlines and others. You can click here to read the pledge that all involved are taking in order to combat the growing problem of global warming and dependence on fossil fuels in aviation.

I can’t forecast with any clarity what exactly will come from these market leaders. However, I am confident that “something” is being done in regard to the viability of jet fuel proper being the fuel of choice for aviation industry. What I do know is that FGX is going to do its part to sustain the systems and assets within our control. FGX will work closely with the airlines in the coming years. We will create stronger partnerships with them as our business grows and continues to shift the shipping practices of our international clients away from the hub and spoke model in favor of the super efficient direct shipping model.”

-Justin

The Long Goodbye: Letting Go of Air Conditioning

small head shot of ChevonNew York City is no stranger to warm Autumns. We had some unusually humid weather over the last few weeks, but it was chilly again by Sunday. How’s a firm to know when to shut off the AC? Here at FGX, we suffered through half of the summer with a humongous air conditioning system that is built into the infrastructure of the building. The building’s AC system is composed of a long, tunnel-like air shaft running across the ceiling of the entire office and gigantic compressors on each floor. The shaftway has large vents which allow the air to escape. The whole bulky system is louder than the city streets and colder than the Rockefeller ice rink in December.

When to turn off your air conditioner

We’re a tightly knit team and we didn’t appreciate being drowned out by the rumbling din of an AC monster, nor could we get used to the idea of running this industrial sized mega-AC when all it did was turn our team into FGX icicles. AC is only fun when you can actually gauge the temperature for comfort, and hear yourself think.

Removing the entire industrial unit was not an option because it’s an integral part of the building we operate out of. We finally decided to purchase Energy Star certified units on our own and let the old AC unit retire into silence. Sweet, sweet silence. But it seems like it’s time to retire the Energy Star models as well.

It was pretty chilly when I left work last night. By the time I went to bed it was even more so. When I woke up this morning I realized it was time to turn on the heat. Fuel crisis or not, I simply cannot blog with frigid fingers. The cold snap is now in full-effect; evidenced by the amount of people I spied in their winter coats on the way to work this morning. To that end, we have officially shut off our air conditioning for the winter.

No matter when you choose to shut off the AC, we encourage you to use Energy Star certified products. I asked Teddy to pull our electric bills from last summer. He compared the bills online and found that First Global Xpress has saved a significant amount of money by using the new, energy efficient cooling system. Not only did we save a chunk of cash, but we’re able to control the temperature more precisely, run the dehumidifier separately from the AC function on cooler but humid days, and we can talk each other’s ears off because the new cooling system is as quiet as our fake mouse, Roger.

It feels great knowing we made the smart decision. We saved energy, money and managed to avoid the laryngitis that screaming over the rumbling AC was sure to cause. Now if I could only figure out where the heat comes from in here …

Words from the CEO

I am reporting from the small headshot of Justin4th Green Transportation and Logistics Summit, which is being held in San Francisco. As you can see from our redesigned website and blog, I’ve been driving First Global Xpress in the direction of being the greenest, most efficient international air courier company in the United States. FGX has chosen to make this strategic move due to a broad spectrum of market trends that we have become aware of in the day-to-day analysis of our business. Looking at our branding and image representation, it should be clear that we’ve chosen to focus on the environmental efficiencies that FGX is creating to represent our company in the marketplace.

Rebranding our company does not come without risks. We could paint ourselves into a corner, ending up being known for only one set of competencies. We made this bet very carefully, and the reward of being able to speak clearly and loudly about FGX’s efficiencies at driving measurable environmental savings was one we were willing to take. Our brand image accurately reflects our core beliefs, and FGX’s transparency will provide huge upside exposure. Being a cleaner company is simply a by-product of operating our business in the most efficient way we know of—by shipping direct.

Having participated at this summit in a number of round table discussions with top Fortune 100 executives and senior policymakers and advisors, I have become VERY confident that First Global Xpress is positioned to grab marketshare. FGX’s operating model has proven to be ready to provide a service to a market that is quickly calling for action.

Over the next days and weeks I will share with you some of the things I am seeing from both the client side and from an operator’s perspective. Stay tuned.

NY Daily News: “Shipping firm aims for growth, takes on FedEx, UPS and DHL”

Daily News (10/13/08)—When statuesque music icon Grace Jones needed an exotic costume overnighted to London from Brooklyn for a concert a few months ago, her reps didn’t call FedEx or UPS. They rang up a tiny international courier in Chelsea called First Global Xpress.

For a small business startup, grabbing customers can be as hard as flying an airplane in an ice storm. But James Dowd, a 43-year-old ex-DHL exec who founded First Global Xpress, had a mission: to be cheaper and more reliable than his giant rivals.

The idea of launching an international courier service hit the Valley Stream, L.I., native back in the mid-1990s.

While at DHL, Dowd was touring a sorting and distribution facility in Brussels and found himself staring at a giant conveyer belt moving packages. His guide told him that on average about 80 out of 1,000 packages get lost. Dowd saw an opportunity.

“There’s got to be a better way,” he thought.

The shipping giants, FedEx, UPS and DHL, often move packages through various locations before sending them to their ultimate destinations. The more stops, the higher the chance a package might be delayed or vanish, he reasoned.

Flying packages direct from New York to their destination presented a viable alternative. He could contract with commercial airlines to ship packages overseas. By keeping costs low, he could charge less.

While Dowd had a concept and a strategy, he had no funding and only limited experience.

In 1995, he decided to go to work for Mark III, a privately held international courier based at Kennedy Airport. “I needed an education,” Dowd said.

By 2001 he was ready to go out on his own. He’d met John Acierno, CEO of Brooklyn-based Executive Transportation Group, one of the city’s largest car services. Acierno was willing to take a chance on Dowd.

NY Minute Messenger & Trucking, a company co-owned by Acierno, invested about $500,000 and set up First Global Xpress in a 260-square-foot office on Washington St. in Lower Manhattan.

Dowd hit a snag when his former employer sued, alleging he breached a noncompete agreement. The two sides settled.

Dowd plowed ahead, targeting entertainment companies that needed special care for transporting costumes and props. He signed on companies like HBO and, later, publishing houses and law firms. He built his customer base by promising lower prices, faster deliveries and more one-on-one attention.

“They do an excellent job of getting things delivered on time,” said Susan Scattergood, director of operations at Manhattan law firm Fried Frank Harris Shriver & Jacobson.

Shipping everything from legal documents to giant containers of squid, First Global Xpress expects to move 250,000 packages and take in $10 million in sales this year, up 10-fold from its first year.

Dowd made a key hire early on - a young NY Minute exec Justin Brown. A University of Maine grad who was new in town, Brown proved to be an aggressive salesman and quickly rose through the ranks.

Eventually Brown would become so important to the 25-person company that Dowd would agree to make a major change in management. About a year ago, the company’s founder realized he needed Brown’s fresh ideas to make his company stand out amid rivals ramping up service. So he gave up his CEO title to Brown, just 29 years old.

“We made a very big change [and] it was difficult for James to let this young kid in,” Brown said of himself.

Dowd, now chief operating officer, remains majority owner. Brown owns the rest. The two bought out Acierno several years ago.

The new challenge is to keep sales growing in a slumping economy. Lately, customers have been taking longer to pay.

To drum up new business, Brown developed a program aimed at companies increasingly focused on sparing the environment. By using First Global Xpress, which flies packages directly to their destination, businesses can cut carbon emissions by about 30% per package.

Still, taking on the big guys is tough.

“FedEx and UPS are extremely smart and extremely profit-driven companies that are taking their service to ever-increasing levels,” said Daniel Ortwerth, a transportation analyst at Edward Jones. To succeed, he said, a small company must be “reliable, reliable, reliable” and control costs.

Amid the challenging times, Dowd is thrilled with his decision to try to be his own boss.

“I was able to buy a house on the golf course in Rockville Centre this past year,” Dowd said. “If I had stayed at DHL or Mark III, I never would have been able to pull that off.”

This article was written by Phyllis Furman and first published by The Daily News on October 13, 2008. Click here to view the original article.

Ecopreneurist: “FGX—A Powerful Ally in the Fight to Ship Greener”

Ecopreneurist (10/9/08)—If you’re a company that’s looking for additional ways to green beyond the obvious, I suggest you look at how you ship internationally. Have you ever looked at where it goes? If not, do it soon. If it’s with one of the big three, It is far from a straight line. It first goes to a central hub. Even if that’s flying backwards further into the US. Then It goes overseas, but most likely to another hub. Then if it’s lucky, it gets to go to the intended destination.

UPS can talk all it wants about eliminating left turns on their driving routes, but if you’re adding 2-3 legs to the flight getting it there, that makes for a long, carbon intensive trip. And it doesn’t have to be that way.

As I wrote in April, FGX offers a very compelling alternative to this. How? By what would seem an intuitive move: Shipping direct from point A to point B. As their newly revamped website puts it so well, they ship 24 hours faster, for 20% less money, at a 30% reduction on the carbon footprint of your current shipping platform.

Whether you’re considering greening your shipping or just want to see a great example of effective, clear, compelling marketing, check out the brief animated introduction on the front page. It links how you as a person would of course aim to fly direct, so why wouldn’t you do the same with your packages?

They are under no illusion that switching shippers is an easy decision to make, so I think they made a smart move by offering to ship your packages for free for the first week, taking a small step to see if they work for you, minus the worry. They even offer a money back guarantee on service after that period.

I’ve spoken to Justin Brown, FGX’s CEO, and his commitment and drive to continuously seek out ways to green their operations is clear. From what packages get shipped in, to how they travel on the ground, to how they run their office, you can be assured they are putting forth a powerful effort to be the best shipper out there, beyond being green.

Their blog gives an inside view of how they as a company run, and interesting goings on in the world beyond shipping. Want to know what rats have to do with shipping? Go here to find out.

FGX is much more then an international shipper. With domestic overnight shipping that offers pickup as late as 1:00 am, they don’t mess around. They don’t just ship the small and easy, either, taking on freight and cargo shipping. As they put it, “Nothing is too heavy or awkward for First Global Xpress.”

And if you’d like a hand in seeing how you can ship greener, both in your internal operations and what happens when it leaves your door, they offer a free green audit. Or you can start to do it yourself now, on their Carbon Calculator, just by putting in the pounds and number of packages, resulting in an instant comparison between how you currently do and how FGX would do.

FGX shipments currently all originate from New York, but I have heard talk of them expanding west in the future.

This article was published on Oct. 9, 2008, by Paul Smith of Ecopreneurist. Click here for the original article.

A Green Halloween at FGX

Pumpkin At FGX, we’re serious about reducing waste. Our bottled water cooler was replaced by a state-of-the-art filter, the black car service was replaced by a hybrid car service and we use paper only for necessities (think checks). An intern once described our company-wide sustainability commitment as “an effort to make our operation a lean, mean, green shipping machine.”

That comment gave us quite a few laughs. Where does the mean come in? We asked the intern in between chuckles. But lately, it seems that our intern knew us better than we knew ourselves. Roger the ratThe rodent at the top if this post may have given some of you pause and you can be sure that it’s given a number of our employees more than just pause; it gave one associate what he described as “a near heart attack.”

Hyperbole aside, this hilarious looking, Halloween-inspired rodent (customer care dubbed him “Roger”) has been making the rounds at our New York office. He’s been encountered in the unisex restroom, the office refrigerator and even in the attache of our seemingly unflappable CEO.

Roger’s ubiquity gave rise to a discussion on how to decorate the FGX office for Halloween. We found some ideas on other blogs and we’ve all decided to have a greener Halloween this year. That means purchasing items with the least amount of extraneous packaging and reusing existing items in creative ways. If you you run a business and you’re looking for packaging waste reduction ideas you should take a look at this page from the Environmental Protection Agency site.

One First Global Xpress driver has already promised to donate his old clothing to be used in the creation of a creepy, scarecrow like creature. And of course, we all expect to see a lot more of Roger before the Roger visits my desk drawermonth is over. If you have ideas on how our office can have a greener Halloween, you’re invited to leave a tip in the comments section below, or visit the “Contact us” section to send me an email.” As I sit at my desk finishing this post, I’ve come across Roger. It seems someone placed him in my top drawer. I’ll have to leave you here dear readers, as it is clearly my turn to hide him next.

Behind the Scenes at Our Company

Now that our blog design is as crisp and clean as the autumn air, small headshot of ChevonI can take a deep breath and share a little bit about what’s happening behind the scenes here! The seasons aren’t the only things changing this fall; the quicksilver character of the FGX business model is propelling us toward an even brighter future…

October has proven to be a very exciting month for us. We’ve hired a new account manager, redesigned the layout of our office, interviewed with some top publications, and sent our founder on an International Mission to grow our business even further, and serve our clients even faster. We look forward to some good news upon his return, and we’ve come to find some truth to the old saying that “when the boss is away, the mice will play.” Well at least, that’s our office version.

Cats love fgx

As the team gets tighter and more focused on long term goals, we’ve also learned some fun little facts about each other. As it turns out, one of those facts may precipitate the addition of some special new members to the FGX team. That’s right. I’m talking about cats! We found out that cats are loved by many people at our New York office, and we’ve been missing our cats while we’re hard at work.

That’s when someone came up with the idea of adopting two office cats. Sounds good to me. I’ve been to many offices that keep a pet or two. I know of one where the dog even takes messages back and forth and shakes the hands of visitors.

We don’t think cats are partial to office management, but we’d love them anyway and we are looking into the adoption of some darling creatures. Let us know if you’re aware of any cats that need a special family. Our diverse office is filled with fun, focused animal lovers and we are excited to give some forward-thinking, environmentally sensitive cats a place to call home.

After all, who’s more environmentally frugal than a feline? They don’t waste water when taking a bath, they sleep in the day (presumably to save on the light bill…), and they warm your heart better than any space heater ever could. Yes, this autumn is all about change, and I’m proud of the changes we’re making at First Global Xpress.

~Chevon

The Future of Shipping Starts Here

On behalf of the entire team here at FGX, I’d like to welcome you to the new ShipGreener.com. As corporate citizens, First Global Xpress is taking a innovative look at the shipping industry—from every angle.

Each facet of our blog’s redesign, from the fresh, clean layout, to the more precise navigational tools, has been crafted to make it easier for you to participate in the discussion about what it means to be a responsible shipper.

There are so many ways to join the discussion. You can suggest a topic to be covered on our blog, to your RSS reader, recommend us on StumbleUpon, bookmark us on Delicious, and even follow us on Twitter.

First Global Xpress does more than get your package safely delivered at competitive prices. We’re making great strides in the industry by building a business model that involves not just profit, but the people we serve and the planet we inhabit. When the planet is protected, the people will prosper and that’s the kind of profitability we can all stand behind.

Welcome to the future of shipping. Welcome, to First Global Xpress.

For international shipments, our promise to you is simple:

24 hours sooner 20% less money 30% fewer carbon emissions.*

Free Green Audit - Click for more info